High Park Ski Club

Cross-Country ski & Showshoe Day Trip Cancellation Policies

Cancellation Deadlines

Cancellation for a weekend day trip (Saturday or Sunday) must be received before 8:00 pm on the Wednesday before the trip departure. After Wednesday at 8pm, you will be unable to cancel and will be considered a "no-show" (see below). 

Cancellation Process 

You cannot cancel a reservation online. You must request a cancellation by sending an email to cancellations@hpsc.ca before the deadlines listed above. Please include the trip number, destination and your name in the subject line. 

If cancellation is done by the deadline, your credit card will be fully refunded. Please allow 3-4 weeks for the refund to be fully processed. You will not receive notice when your credit card has been refunded; please check your credit card statements. 

Note: HPSC will only accept cancellations made by email to cancellations@hpsc.ca. The cancellations team will send you an email confirming your cancellation. If you do not receive an email, your trip has not been cancelled. 

Cancellation Due to Weather/Insufficient Registration

In the event that HPSC cancels a day trip, a full refund will be issued. Please allow 3-4 weeks for the refund to show up on your credit card. You will not receive notice when your credit card has been refunded; please check your credit card statements. 

No Show Refund Policy

If you do not show up for a day trip on which you have registered (or can't cancel by the deadline), you will be refunded the cost of your trail pass and rentals (if applicable). The bus cost is not refundable. Please allow 3-4 weeks for the refund to show up on your credit card. You will not receive notice when your credit card has been refunded; please check your credit card statements. 

Outstanding Balances

Online booking will be denied to any member who has monies owing to HPSC. Online privileges will be restored upon receipt of payment of outstanding monies.

If you register for a trip but fail to pay, you will be sent an email requesting payment within a specific period of time. If you do not pay, the registration will be canceled and the seat opened. 

Please Note

  1. HPSC reserves the right to cancel a seat reservation or day trip due to any reason whatsoever including lack of member participation for the trip and/or adverse resort or weather conditions. If a bus is cancelled by HPSC, you will receive a cancellation notice and will be fully refunded. 
  2. HPSC reserves the right to change the resort destination due to snow or weather conditions or closure of a ski resort. This may result in price changes for the trip (either refunds or collection). Our goal is to get you out skiing, wherever the best conditions are! 
Powered by Wild Apricot Membership Software